Tutorial Tuesdays

HOW TO: Navigate the New Member Experience


Welcome to Tutorial Tuesdays, a new weekly feature in which we give you the lowdown on how to excel at a skill required for making the most of being a Tapper. In this week’s edition, we’re starting with some big picture know-how by taking you through the basics of navigating our redesigned platform. Make sure you check back every single week for new Tappin’ tips.

On to this week’s tutorial!

As many of you know, we recently introduced a site makeover which included adding some new naming conventions and making things look a little different (all right, a lot different, but also a lot cooler). Click ahead for a breakdown of what changed and what it all means.

We’ve got 10 types of Missions for you to embark on:

Screen Shot 2015-09-11 at 11.30.59 AM Photo missions will prompt you to take a picture then post it on the site with a caption. You can expect these missions to ask you to include the brand’s product in the photo, or to complete an activity of some sort. Photo missions are a fun way for you to be creative and create cool content about brands.

Screen Shot 2015-09-11 at 11.31.16 AM Comment missions are short open-ended questions in which a brand is looking to get more detailed feedback from you about a specific idea or topic. The most creative, thoughtful, or useful submissions are often starred!

Screen Shot 2015-09-11 at 11.31.13 AM Media missions will usually have an external link for you to look at and ask for your opinion on what you’ve just seen, like a photo, blog post, or video.

Screen Shot 2015-09-11 at 11.31.06 AM Discussion missions consist of a panel of interactive questions where Tappers can have conversations about real, interesting topics. Hey, you might even be helping one of the hottest brands out there develop their latest products or advertisements!

Screen Shot 2015-09-11 at 11.31.09 AM Questionnaire missions will be a series of polls about one topic. Think of these like surveys.

Screen Shot 2015-09-11 at 11.31.02 AM Combo missions are pretty awesome- they consist of one or more of the above. These are great for Tappers who like a challenge or want to win some cool contests!

Screen Shot 2015-09-16 at 1.32.18 PM Instagram missions will ask you to upload a photo onto Instagram with certain mission hashtags (these help us find your photo). Instagram is a great place to get creative with your photos, so don’t shy away from playing around with those filters!

Screen Shot 2015-09-16 at 1.32.06 PM Pinterest missions combine the best of Pinterest and Crowdtap. We’ll give you a prompt and ask you to pin or create a board with a certain hashstag for these types of missions. We can’t wait to get in on the pinning fun with you!

Screen Shot 2015-09-11 at 11.31.20 AMScreen Shot 2015-09-11 at 11.31.24 AMMembers will get to sample cool products in Sample and Party missions and share feedback with the brands they love. See more about Sample and Party missions below!

Oh, and if those icons happen to be gold on your page, then that means you’ve got something in progress! Better make sure to complete that before it closes!


Screen Shot 2015-09-11 at 11.45.36 AM

You can easily see what types of missions are available for you to complete on your portal. See those icons on each Crowd? If we match them with the Icon Legend above, it looks like there are Polls and a Comment mission available to complete in the Cottonelle crowd, with a Media mission that’s still in progress!

We know they might take some getting used to, so we’ve helped you out a bit: you can see what they represent just by hovering over them!

Cool? Cool! Let’s move onto Mission pages next.


Screen Shot 2015-09-11 at 3.18.46 PM

All of our missions have dedicated pages now, so you can clearly see everything that we’re asking you to do in your mission, from submitting your application, to a photo submission with your pet, and even leaving a review for what might be your latest and greatest sampling yet.

The best part is, you’ll always know what to do next by clicking on the blue button at the top of your page!


Everything you love about mission pages is still there:

  • A description explaining what this mission is all about
  • How many points you’ll be able to earn. Not sure what points are for? Just click on the info icon! Screen Shot 2015-09-14 at 5.52.41 PM
  • And if this is a super duper awesome Sample or Party Mission, we’ll tell you what you’re getting. Contest? We’ll tell you what the available prizes are!

Let’s move onto Quickhits … erm I mean Polls.


Screen Shot 2015-09-11 at 12.00.15 PM

All of the crowds that have Polls for you will appear on this tab. That means each crowd will only appear ONCE, but that crowd may have more Polls for you to complete there.

Screen Shot 2015-09-11 at 11.30.54 AM Polls are short and easy questions that brands ask you. They’re a great way for you to quickly share your opinions with brands and for brands to get fast feedback from you.


Screen Shot 2015-09-11 at 12.04.51 PM

Speaking of Crowds, let’s take a quick tour of what you’ll be able to do on each individual crowd page:

  • Complete your Polls
  • Find your Live and Completed missions (you can filter between the two)
  • See last month’s Top 100 Tappers for the brand and what your current Top 100 progress is for this month
  • Curious what prizes are being offered for this month’s Brand Drawings? You can see them front and center on your brand page, along with our Official Rules.


Well, Tappers, what do you think? We would love to hear your honest opinions, so leave ’em in the comments below!


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Traci Naugle

Very nice~ thank you for the tutorial. Very informative & helpful. I absolutely LOVE being a tapper.

Shanda Johnsom

Love the tutorial Tuesdays otherwise I would drive my friends crazy asking questions. Very informative for us newbies

Tammy Sawyers

I am having trouble loading pictures it takes over 30 minutes and I pay for my internet with bytes so it is being very costly for me to do anything with tappers.Hope that soon is fixed !


The tutorial is awesome. Thank you very much.


Pretty cool – still getting used to it but like it so far.


Pretty cool – still getting used to it but like it so far.



Blanca basurto

Awesome! Thanks for the info, glad to know I’ll have a good chance at being a great tapper !

Devin Guisto

Still getting use to the new layout but seems to be going well so far….other then when I was trying to complete my Folgers Flavors Coffee Enhancers Mission. It would only let me upload screenshots instead of actual photos from my gallery…not sure hy but I hope it isn’t like that on every mission.


I am coming into this new so I’m glad the new platform is all I know, then I cannot be upset with the change 😉


The tutorial is pretty thorough! I can’t wait for the crowdtap app to work better though. I’m having trouble seeing new missions and polls. Each page says that there are no new missions and polls.

Ann Marie Young

Informative and helpful


so far great and easy thank you


fun and most interesting to able to enjoy giving my thoughts on different subject. love it Than you 🙂

Loc Dinh

I’m new, will see in few months. I got broken arm on fishing boat, so I have a lot of free time. Will see, let u people know in few months.


I just started and this was helpfull




Hi everyone I just started and this was very helpful thank you!!

Larcina Simmons

I really enjoyed an in depth description on how everything works and can’t wait to get started. Thank you


Tutorial is helpful. New site takes a little time to get used to it but seems to work well.


The new site is totally up to par and very organized! The old site was bland and boring with many flaws and even on different browsers, I always encountered problems, especially when reports and quick hits. This new layout and color scheme is great, site is easy to navigate and actually makes me want to spend more time on site. Great job guys!

Anna Yildiz

I’m new to Crowdtap and this was very helpful. Thanks for the info.

Jennifer Sweet

Brand new to this……..wish me luck!


Very helpful for a newcomer!


Im new with this. good luck to me

Laurie Cook

Kind of liked the old page.But I will give this one a try

Amber Whitaker

wish I could figure out how to join crowds and get started! ugh


Click on “home” and next to “my crowds” (guessing you have none) it should say “all crowds”. Click on that which should list everything you can be in. It will have a button that if I remember correctly says “get started”. Once you start that it should now appear under “my crowds”. I check the “all crowds” every week to see if there are any new ones. Today I noticed lens crafters was new. Good luck!

Alissa Self

Thank you. I’m a newbie and need this information.

Steph Sentyz

I’m new here, so I guess I think it’s swell lol


Thanks I’m a newbie to this, good info.

Peg Malecki

I think I may be getting the hang of it. I won’t swear to it yet, though . Give it some time .

Danyelle wright

I’m impressed and well educated thank you


I’m a newbie, so these tutorials are helpful to me! Thank you!


Can’t wait to get started so hope i do everything right.

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