Let’s clear the air and then your board!

Hey future Crowdtappers, this blog post is dedicated to you! Have you discovered Crowdtap and felt puzzled about the extensive information we ask for during the sign-up process? You're definitely not alone! Studies have revealed that many consumers hesitate to complete sign-ups due to concerns about spam, data security, and the purpose behind the requested information. Building trust, ensuring comfort, and promoting transparency are crucial aspects in this regard. Therefore, in this post, we'll delve into our sign-up process and offer you some behind-the-scenes insights!

Let's begin by exploring our sign-up process. Currently, we have a 4-step journey that typically takes new members only 60 seconds to complete. During this process, we request your email, a password, standard demographic information, and also a phone number. These details are essential for creating a personalized and secure experience for our users.

Step 1: Create your account.

Welcome to Crowdtap! In this initial step, simply provide your email and create a secure password. These will serve as your login credentials whenever you return to our platform. Additionally, we'll use the email associated with your account to keep you informed with valuable "welcome" information, helpful tips and tricks, important updates, and gentle reminders about surveys. Rest assured, by agreeing to our terms and conditions, you'll be automatically included in these email notifications, but remember, you have the freedom to unsubscribe at any time! Your privacy and preferences matter to us.

Step 2: Tell us about yourself.

In this step, we invite you to share some additional demographic details, enabling us to better understand you! You'll be asked to provide your birthday, preferred gender, and race. We value your privacy and sensitivity, which is why we offer the option to select "other/prefer not to say" if you are not comfortable disclosing your race. Our aim is to create an inclusive and respectful environment where you can freely express your preferences. 

Why do we ask this info?

At Crowdtap, we gather this information to enhance your survey experience by allowing brands to send surveys directly to you based on your age, gender, and race. This customization ensures that you receive surveys tailored to your unique individuality, making the entire process easier and more enjoyable for you, and more accurate and impactful for our brands.

Did you know? 

Since we collect this valuable data, we'd like to share some fascinating statistics about our diverse membership. We take immense pride in our inclusive community and celebrate every distinct opinion that is shared.

• Our largest age group comprises 25-34-year-olds, but it's noteworthy that 12% of our members are over the age of 55.
• Almost 30% of our members hail from minority backgrounds, representing Hispanic/LatinX, Black/African American, Asian, American Indian, and Alaskan Native communities.
• Notably, 70% of our members identify as female, and we are thrilled to witness a remarkable 289% growth in our male members over the past year.

Step 3: Almost there

As you approach the final step, we kindly request your current city, state, and zip code. Additionally, this is where we seek your agreement to our terms and conditions and privacy policy, ensuring a seamless and secure experience on our platform.

Why do we ask this info?

Similar to the demographic information, your current residence plays a crucial role in tailoring Crowdtap surveys specifically for your geographical area. This enables brands to offer you opportunities related to products available in certain cities or states, or even news about store openings in your vicinity. The exciting part is that you might answer a survey about a new product launch and then discover it on the shelves of your local grocery store just a month later! It's all about bringing personalized and relevant experiences right to your doorstep.

Did you know?

It's interesting to note that the majority of our members are distributed across only 10 states! This highlights the diverse yet concentrated nature of our vibrant community. We're thrilled to have such a strong presence in these regions and beyond, making Crowdtap a melting pot of voices and perspectives from across the country.

Step 4: Get Verified

In this final step, we kindly request your phone number. Within 30 seconds, we'll send you a verification code, which you'll enter into the provided field. Once the code is confirmed, you'll be automatically directed to the dashboard of your brand new Crowdtap account, all set and ready to go!

Why do we ask for this info?

The reward aspect of our app occasionally attracts various spammers and bots during sign-up. To maintain a genuine and reliable community, we take the essential step of verifying phone numbers to ensure that all members are actual humans without multiple accounts. It matters because spammers often rush through surveys at incredible speeds, causing them to fill up and close quickly. Consequently, our genuine human members may miss the opportunity to complete those surveys and earn points.

Did you know? 

By opting into SMS alerts, you can receive timely survey alerts, helpful reminders, and exclusive app-related updates, making your experience with Crowdtap even more rewarding!

Understanding why we request certain information is vital, and we're here to address any concerns you might have. You may wonder, "What are you doing with this information?" Rest assured, we prioritize your security and privacy.. Both Crowdtap and the brands we collaborate with consider security as a top priority.

For further peace of mind, check out our transparent terms and conditions, as well as our privacy policy. We believe in keeping these links constantly updated to reflect our commitment to transparency. Should any changes occur, we'll notify each member explicitly, and their confirmation will be required.

So what do you say - Are you ready to join Crowdtap?